Payment/Shipping/Returns

Accepted Payment Methods

1. PayPal        - for both International & Domestic transactions
2. Bank Deposit - for Domestic transactions only
3. Money Order  - for Domestic transactions only
4. Credit Card - Via phone, card number, expiry date and CVV detail required


Notes:
1. EFTPOS facility IS NOT AVAILABLE
2. ADF establishments may wish to establish a ROMAN Account.


Shipping and Returns 

We process orders as quickly as possible and do all we can to ensure the goods arrive in good condition and on time. However, we are not carriers. Therefore, no responsibility for postal service delays can be accepted.

All delivery dates are estimates only. No liability is accepted for guarantees made by any third-party shippers.

Local custom and excise charges are the purchaser's responsibility.

1. Non-delivery of goods

In the case of an order not being delivered, we need to be notified within 30 days of the product being shipped by us.

All responsibility must be taken by the purchaser to supply the correct shipping address. If the fault is determined to be that of bpcmilitaria.com.au, a refund will be given. All other items which do not arrive or do not arrive by an expected date are dealt with on a case by case basis, and may or may not involve a refund or re-issue at the sole discretion of bpcmilitaria.com.au.

2. Defective or missing items

In the case of a defective or missing item, we need to be notified within 30 days of the product being shipped by us.

Issues regarding items determined to be defective or missing are dealt with on a case by case basis. At our sole discretion, bpcmilitaria.com.au may agree to re-issue the item. Re-issues may be subject to a further shipping charge unless the fault is unambiguously that of bpcmilitaria.com.au.

2. Shipping Options

Self Choice Postage Options

We have provided a flat rate shipping option specifically for Australian customer use only. This option (SP-1 below) is designed for sending inexpensive items at minimal postal cost using standard domestic mail service only. This particular service does not provide any cover (insurance) for an item/package that has been lost/damaged while in transit, that is, once it has been lodged at a Postal facility.
Australia post has been known to "lose" packages in the past and will, most likely, continue to do so.  Therefore we strongly suggest that purchasers use the REGISTERED POST option (including Extra Cover where applicable) to ensure that, should their item be lost/damaged in transit, some form of compensation can be obtained.

We take no responsibility for any items mishandled, lost or damaged by Australia Post.

Listed below are examples selected to provide a range of shipping options for both Domestic and International customers.

Please choose the option which best meets your expectation of receiving your item(s) and add it to your cart.

If you have any questions, please email us at: info@colourpatch.com.au

DOMESTIC SERVICES – (Destinations Within Australia)  

SP-1          $  2.00       Standard Post

·       Standard Airmail service

·       No provision for extra cover in event of item loss/damage while in transit

 
RP-1          $  5.50       Registered Post

When sending items of value or importance within Australia. Registered Post gives an added level of security. 


RP-C          $10.50       Registered Post ..

Detail as per PR-1, however with inclusion of extra cover valued at AUD$500

  
PPS500     $  8.25       Parcel Post satchel - 500g

Prepaid Parcel Post satchels have a fixed price for delivery by road to anywhere in Australia

·       tracking available but no cover


PPS500C   $13.75      Parcel Post satchel - 500g

Detail as per PPS500, however with inclusion of extra cover valued at AUD$500

         
PPS3000   $13.40      Parcel Post satchel - 3kg  

·       tracking available but no cover


EPS500     $10.55      EPS500     Express Post satchel - 500g

Prepaid Express Post satchels are an ideal choice for delivery of items required urgently.  Items sent are delivered next business day, providing they are within the guaranteed next day delivery network. Next business day delivery to remote areas and roadside delivery addresses is not guaranteed.


EPS3000   $14.80      EPS3000   Express Post satchel - 3kg

Prepaid Express Post satchels are an ideal choice for delivery of items required urgently.  Items sent are delivered next business day, providing they are within the guaranteed next day delivery network. Next business day delivery to remote areas and roadside delivery addresses is not guaranteed.


INTERNATIONAL SERVICES – (Overseas Destinations)  

Choose a service based on the features that matter most to you - whether it's the most cost-effective option, the fastest or most secure.

ECI – 1     AUD61.50 Express Courier International

Urgent, door-to-door delivery for items up to 500g, with Signature on Delivery and optional Extra Cover.

  • Estimated 2-4 business day delivery to metropolitan areas of major cities.
  • Signature on delivery in many destinations*.
  • Online tracking available for certain destinations*.
  • Extra Cover up to $5,000 available to certain countries. (not included in price)

EPI-1     AUD82.90 Express Post International Parcels

Fast service for items up to 2kg#, including signature on delivery.

  • Estimated 3-7 business day delivery to metropolitan areas of major cities.
  • Signature on delivery in many destinations*.
  • Limited online tracking available for certain destinations*.

PTI-1     AUD24.20 Pack & Track International

Low-cost, tracked service to select countries for items up to 500g, valued up to $500.

  • Estimated 3-10 business day delivery to metropolitan areas of major cities.
  • Delivers to 26 overseas destinations.
  • Online tracking available for certain destinations*.

RPI-1     AUD24.20 Registered Post International

Signature on delivery for items up to 500g, valued up to $500.

  • Estimated 3-10 business day delivery to metropolitan areas of major cities.
  • Signature on delivery in many destinations*.
  • Includes coverage of up to $100 for loss or damage for articles posted.

SPOS-1     AUD7.50     Standard Airmail

Delivery service for items up to 250g to over 190 countries.

  • Estimated 3-10 business day delivery to metropolitan areas of major cities.
  • No Cover provided/included for loss/damage in transit


Note:    Extra Cover and Registered options are not available to all destinations.  Please contact us                       

               should you require these services

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